// EN-US · REFUND POLICY

Refund & Returns Policy

Merchant of Record: Creem · 7-day money-back on subscriptions · $19 audit non-refundable once delivered

At a glance

1.Merchant of Record: Creem. All payments processed through Creem.
2.$19 AI CRAWLER REPORT: One-time digital deliverable. Non-refundable once delivered (PDF generated instantly, kept forever).
3.Subscriptions ($149 / $249 / $499 / $999): 7-day money-back guarantee. If the machine is not running your daily jobs (GEO, Citation Lock, Ghost, Proof) within 7 days of purchase, full refund via Creem. No questions.
4.After 7 days: Cancel anytime from dashboard. Cancels next billing, does not refund current month. No pro-rata.
5.Self-hosted: You use your own API keys (BYOK ~$15/mo). Those costs are on your account and not refundable by us.
6.No services, only software: We don’t do manual SEO services.

Frequently asked questions

Is AI Command Center refundable?

Subscriptions ($149, $249, $499, $999) have a 7-day money-back guarantee. The $19 AI CRAWLER REPORT is a one-time digital deliverable and is non-refundable once delivered.

What is the money-back guarantee?

7-day money-back guarantee on all subscriptions. If the automated machine is not running your daily jobs within 7 days, full refund via Creem.

Can I cancel my subscription?

Yes, anytime from the dashboard. Cancellation stops the next billing, without refunding the current month.

How to request a refund

Send a refund request by email to [email protected] with your transaction ID and which plan you purchased. We reply within 24h on business days. Refunds are processed within 5–7 business days to the original payment method.